Reducing Downtime by 63% for Snack Food Manufacturer

Real results, real impact

Unplanned downtime reduction

Downtime cut by 63%, saving hundreds of thousands of dollars annually.

Completion rate

Preventive maintenance completion rates increased to over 85%.

Retention rate

The rate of maintenance worker retention rose to 96%.

Breakdowns turned into breakthroughs

A leading snack food manufacturer was struggling with reliability at its flagship facility due to frequent equipment breakdowns and unplanned downtime. A shortage of skilled maintenance technicians and high staff turnover caused routine maintenance to fall behind. To address these challenges, the company partnered with Advanced Technology Services, Inc. (ATS) to deploy a comprehensive maintenance program, transforming the site into a model for best-in-class operations.

Industrial maintenance

Equipment breakdowns

Lead Time Challenges

Unplanned downtime

Heavy Equip Technical Workforce

High employee turnover

A turnkey maintenance approach

The partnership and implementation of comprehensive maintenance brought the following to the manufacturer’s facility:

Continuous Improvement Customer Satisfaction

Safety excellence

Best-in-class safety procedures, regulatory compliance and employee well-being

Heavy Equip Technical Workforce

Leadership & technical workforce

Multi-craft technicians, skilled maintenance leadership and experienced engineers

Maintenance Industry Equipment

Work execution management

Consistent and reliable service quality that improves communication and culture

Maintenance

MRO asset management

A holistic approach to parts reliability and process standardization

Engineering Scale Tech

R360® Machine Health Monitoring

The latest predictive technologies to boost factory maintenance, technician and production efficiency

Engineering Implement Predictive Maintenance

R360® Technology Center

Condition monitoring expertise and tools to proactively manage machine health

Continuous Improvement Processes

eFactory Pro CMMS and business intelligence

Advanced technology to streamline planning, tracking and optimizing maintenance activities

HR Benefit Training

SkillPoint™ technical training

Ongoing internal training in advanced CNC/PLC, electronic, mechanical, robotics and more

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Restoring reliability through maintenance

ATS’s comprehensive maintenance solution enabled the manufacturer to make the shift from reactive to proactive maintenance, stabilizing operations and improving reliability. Through the data-driven strategy and upskilled maintenance team, supported by ATS’s SkillPoint™ Technical Training Program, the partnership delivered measurable, long-term impact.

  • Continuous Improvement Processes
    Proactive maintenance

    From reactive to reliable: Transitioned from run-to-failure to a predictive, data-driven approach.

  • Heavy Equip Technical Workforce
    Skilled workforce

    Built to last: ATS talent, combined with targeted training, stabilized and has continued to grow the maintenance team.

  • Drive-revenue-growth
    Operational impact

    Results that matter: The maintenance team improved uptime, reduced breakdowns, and established a maintenance strategy for reliability.

“ATS has the knowledge, processes and recruiting expertise to find top-level talent. When a critical machine is down, ATS is there, no matter what time of day. This team is committed.” – Chief operating officer

Results that matter

By addressing their core challenges head-on, we enabled the plant to achieve:

  • 63% less unplanned downtime, translating into significant cost savings and operational stability.
  • 85% preventive maintenance completion, ensuring equipment reliability and fewer surprises.
  • 96% workforce retention, building a stronger, more consistent maintenance team.

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