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The Impactful use of Smart Glasses in Manufacturing and Maintenance

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Upon rollout to the general public in the early 2010s, wearable technology like smart glasses was viewed as a curiosity and not much more. Several years later, however, the full potential of wearables became much more apparent, even in areas outside of broad consumer use. While the technology never quite caught the interest of the mainstream, smart glasses in manufacturing have made a significant impact, transforming maintenance, design and training.

As more manufacturers make this technology an integral part of their operations, it fits into a larger trend toward greater connectivity. With the advent of Industry 4.0 and the Industrial Internet of Things (IIoT), smart glasses have become a bridge between the human worker and the interconnected systems that make up the modern manufacturing environment. 

Basics of smart glasses

Smart glasses are worn as a normal pair of glasses or goggles would be, with a wi-fi or Bluetooth connection built in to enable seamless network communication. Smart glasses also include an integrated camera and microphone, enabling two-way transmission of information. With smart glasses, digital information appears on the “lens” directly in front of the wearer’s eyes, enabling “heads-up” display without the need to consult a manual or separate device such as a tablet or mobile phone.

This display facilitates overlays of information that are critical for manufacturing and maintenance processes, such as visual references, maintenance procedures, performance data and much more. For example, workers can receive augmented reality overlays that can show them information they need such as torque specifications when tightening bolts or step-by-step animations for replacing worn components. Through integrations with CMMS, IIoT and AI systems, smart glasses in maintenance and manufacturing are enabling more accurate, efficient and effective processes across the board.

Using smart glasses in manufacturing & maintenance

Smart glasses in maintenance and manufacturing have a number of uses, applications and benefits. These include:

Machine & part inspection: Smart glasses can help make machine and part inspection processes more accurate and efficient. For example, smart glasses might display a particular component in proper working condition, enabling the technician to compare the part being inspected as if the two were side by side. Smart glasses can also display common maintenance problems and failure states and can even detect and diagnose potential issues using AI technology.

From a documentation standpoint, smart glasses can provide excellent value as well. During inspection processes, rather than writing down readings or entering them into a device, technicians can use voice commands to log inspection readings for audit and tracking purposes. Smart glasses can thus eliminate the need to locate and carry around paperwork or manuals while also enabling more accurate and reliable inspections to be completed more quickly. This can be highly beneficial for regulatory compliance as well as quality assurance. 

Remote monitoring: When a maintenance issue occurs, the typical process is to take the machine out of service, diagnose the problem (or consult with someone who can) and remedy the problem (or, again, consult with someone who can). This can be a time-consuming cycle that results in increased costs—especially if emergency maintenance is required—and extended downtime.

Smart glasses enable technicians and managers to overcome these inefficiencies through remote monitoring, drawing on the expertise of centralized personnel who do not need to be on-site in order to diagnose a maintenance problem and identify the right solution. With smart glasses, remote maintenance enables manufacturing organizations to better leverage the collective knowledge of all personnel across geographies, vastly increasing the speed and effectiveness of maintenance processes while also reducing downtime and additional costs for maintenance contractors or emergency maintenance services. Global OEMs can call on remote experts to help them support the needs of multiple plants without the need for them to be on-site, for example. 

Maintenance process assistance: Whether for scheduled maintenance or unplanned repairs, smart glasses can assist in maintenance processes, helping to ensure fast, complete and accurate remedies to equipment issues. With smart glasses, the steps in a maintenance process—from diagnosis to implementation—can be displayed in real-time to the technicians, cycling through each step as it is completed. As with inspections, smart glasses can also use visual technology to help identify problems, speeding up the diagnostic stage of the process and identifying potential issues during routine maintenance that may go otherwise unnoticed.

Beyond a simple list of steps, smart glasses can show the wearer videos or interactive diagrams of a maintenance process in action, providing additional guidance for less-experienced technicians who may not otherwise be able to complete a task. This ensures there is less risk to workers and assets due to errors made during the repair process. 

Technical training: Smart glasses have proven extremely effective for technician training, starting with videos and interactive learning programs similar to those used in maintenance assistance. From there, trainees can use smart glasses to simulate a hands-on experience with a new process through augmented reality (AR) technology, replicating repair or inspection steps without handling any equipment. This helps to speed up and improve training, reduce costs, improve safety and maximize equipment uptime. As Industry 4.0 sweeps through the manufacturing sector, AR smart glasses may prove to be a valuable tool for upskilling the workforce. 

Leading smart glasses for industrial use

There are many models of industrial smart glasses that have become prevalent throughout the manufacturing sector in recent years. Some of the most popular of these include:  

  • RealWear HMT-1 & Navigator Series: Built specifically for frontline and maintenance workers, these rugged glasses are voice-activated and compatible with high-noise environments while combined with protective gear. They’re commonly paired with CMMS systems and remote expert software for hands-free troubleshooting.  
  • Vuzix M400 & Shield: These lightweight augmented reality glasses feature HD video streaming capabilities and are often used for remote inspections, quality control and real-time collaboration. This model is popular among manufacturers who need wearable tech that balances durability with comfort for use over long shifts.  
  • Microsoft HoloLens 2: This is a mixed-reality headset providing robust AR overlays, making it ideal for design reviews, training simulations and complex work instructions. It’s often used in engineering-heavy applications because it is more immersive.  

The future of smart glasses in the industry

With these benefits and applications in mind, it is apparent that smart glasses have come into their own as a transformative tool in manufacturing maintenance, training and more. With artificial intelligence and other supporting technology continuing to evolve, smart glasses are poised to make an even bigger impact in the near future and beyond. With the idea of the smart factory looming on the horizon, the industry should be aware of how this technology can fit into the fully connected production facilities of tomorrow.

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