The ATS Promise is total customer satisfaction. And to ensure we exceed expectations we've made a commitment to a formal Service/Quality Initiative. Total company involvement in the Service/Quality Initiative allows ATS to continuously improve customer satisfaction and, by using a data focus, to deliver services on time with zero defects.

ATS employees are focused on continuous improvement by utilizing tools like Six Sigma, we work diligently toward improving work processes to increase efficiency and productivity, reduce costs and eliminate downtime. In addition, we develop service-level agreements (SLAs) that enable us to track, measure and improve our performance.

When you partner with ATS, we want you to be completely satisfied. By continuously striving to improve, ATS will raise your expectations of the benefits you expect to receive from a service provider.

Numerous certifications in specialized areas (e.g., Compaq Accredited Systems Engineer, Cisco Certified Network Associate, Novell Certified Netware Engineer, Microsoft MOUS/MCSE/MCP, A+ Certification, Net+ Certification) In-house classroom training, on-site training at a customer's facility, lab simulations, mentoring, specialized certification courses, computer-based training and outsourced classes; 100-percent tuition reimbursement for college classes